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Customer & UX Design

Customer and user experience design, tied to commercial outcomes.

Experience work judged by what it moves in the business, not just how it looks.

What this covers

Experience work judged by what it moves.

Good UX is a commercial lever, not a finishing touch. This service ties experience work directly to the metrics that matter to the business.

“This capability is led by people who have held senior positions inside some of Australia's largest companies — including Dan Murphy's, Woolworths, Pernod Ricard and leading advertising agencies — driving real change, from the rollout of major initiatives through to growth in profit and revenue, for both private and publicly listed companies.”

Part of the same model

Design tied to the numbers, not separate from them.

Experience recommendations are prioritised the same way the rest of a Mentec plan is — by expected commercial impact, sequenced into a plan Mentec stays to help deliver. See how the partnership model works →

Next step

Ready to tie experience work to the numbers?